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Nortel BCM 50 Brochure.pdf Nortel BCM 50 Intelligent Contact Centre.pdf Nortel BCM 50 Interactive Voice Response IVR.pdf Nortel BCM 50 Mobility.pdf	Nortel Business Communication Manager 50 (BCM 50) Telephone System Deliver premium levels of professionalism and service quality, so your customers will want to keep doing business with you. The Business Communications Manager 50 (BCM50) is ideal for businesses with 5 to 50 users. The BCM50 offers a number of advanced features and capabilities: Robust telephony features (400+) IP telephony to users’ desktops Voice messaging and unified messaging IP networking (and Session Initiation Protocol, or SIP Trunking) Mobility solutions Optional integrated router for WAN and secure remote access Contact Centres with skills-based routing Advanced conferencing and paging capabilities Comprehensive reporting Centralised management of multiple sites Common management interface with Nortel SMB data products Nortel’s BCM50 is an award-winning IP convergence platform that provides a choice of IP-enabled or pure IP deployment solutions, with simultaneous support for IP and traditional business sets — and smooth migration from one to the other. The BCM50 enables you to seamlessly migrate to IP convergence in phases from today’s hybrid environment to pure IP — when it works best for your business. Whether you’re ready for convergence today or a year from now, your options will be open and your investment secure. Click here for your Free Business Telephone Systems Quote
Nortel BCM 50 Security.pdf	Great for now — and the future As your business needs change in terms of capacity and application requirements, you can simple purchase more software licenses or add system expansion modules - the perfect “pay as you grow” approach. You can even try certain applications out for 60 days with no obligation, so you can experience how they can benefit your business. Gain a Competitive Edge with the Business Communications Manager 50 (BCM50) Nortel BCM50 can help you transform communications from basic utility to competitive advantage. How? By offering powerful capabilities and applications that can help boost employee productivity, elevate customer satisfaction levels and reduce operating costs. Enhance employee productivity A rich portfolio of convenience and control features, secure remote Internet access and VoIP, and enhanced in or near-office mobility provides the means for users to stay in touch any time they’re away from their desks. Increase revenues and encourage repeat business Take advantage of optional intelligent contact centre and self-service voice menu applications (i.e., automated attendant) that make it easier and more enjoyable for customers to do business with you. Skills-based routing, for example, sends callers promptly and directly to the agent most qualified to help them — a sure way to increase customer loyalty and drive repeat business. Reduce operational costs Centralise and simplify administration, configuration and management across your multiple sites (using Nortel Network Configuration Manager, or NCM). Use your Wide Area Network to securely transmit voice and fax calls while avoiding long distance charges and capitalizing on advanced applications and conferencing capabilities. Big-business features and applications — at a small-business price Big-business features and applications — at a small-business price The economically priced BCM50, which is scaled for small sites, comes with hundreds of telephony features and a full suite of integrated applications pre-loaded “in the box”. But the features don’t stop there. As your business grows and your needs evolve, you can easily activate more capabilities without having to purchase additional expensive hardware. BCM50 simultaneously supports a choice of IP and digital telephone sets and clients, including Nortel IP Phone 1200 Series, IP Phone 1100 Series, Business Series Terminal T7406E and many more. Buy what you need today. Easily expand to what you need tomorrow Grow capacity when you’re ready The BCM50 base unit was designed to optimally meet the interface requirements of small businesses from 3 to 30 users. However, this scalable platform grows to support up to 44 digital set users and 32 IP set users, and up to 50 users in a mixed digital and IP configuration. Buy the ports you need today, and activate additional ports later as you need them. Pick and choose the features you want Since all features and applications are pre-loaded onto the BCM50 system, these too can be easily activated through the use of a simple keycode. If you’re not sure which applications are right for your business, Nortel makes it easy to decide by offering a 60-day free trial for most applications. Upgrade without an overhaul Through open standards and an “evergreen” development strategy, BCM50 fits well in hybrid environments that contain a mix of analog, digital, IP and wireless services. And since the platform interworks with other Nortel key/PBX systems (Norstar), larger Business Communications Manager systems (BCM200/400) and Nortel’s portfolio of convergence call servers, you have the flexibility to evolve your network — wherever the future leads you.
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