Collaborate

A complete unified communications experience

Communication has always been essential to the success of any business.

Today,  more so than ever,  your  business needs to be agile to respond to customers quickly, day or night,  and your employees need to be equipped to handle a constant flow of queries across multiple channels. In this  new  digital  age  we live in, faster response times can  be a key differentiator, helping you stay  ahead of the competition and stand out  in a crowded market.

Whether internally collaborating with other employees or dealing externally with customers, your  business would benefit

from a fully unified ICT environment. By effectively connecting people, applications, clouds and networks, you can transform how  quickly  and efficiently information is shared, thereby satisfying your  customer’s increasing demands as well as improving employee productivity and boosting your  bottom line.

Whether internally collaborating with other employees or dealing externally with customers, your  business would benefit from a fully unified ICT environment. By effectively connecting people, applications, clouds and networks, you can transform how  quickly  and efficiently information is shared, thereby satisfying your  customer’s increasing demands as well as improving employee productivity and boosting your  bottom line.

Horizon Collaborate offers services such as instant messaging, presence, voice, video,  desktop / application sharing and document sharing. Driven  through a set  of end user applications for Windows, MAC, Android and iOS, it enables users to access business communications and collaboration services from their favourite devices – wherever they are.

Fully integrated with the award-winning Horizon hosted PBX service, Horizon Collaborate supports all the features and functionality of the telephony service for a true unified communications experience.

Features  and Benefits

Horizon Collaborate is suitable for any sized business looking to improve productivity, increase collaborative team working, attract more diverse talent and speed up business decisions.

  • Instant messaging :- Online chat between users, reducing email inefficiencies.

  • Presence :-Shows personal status that helps define the best way to communicate

  • Hosted PBX features :- Shows personal status that helps define the best way to communicate

  • Video Calling :- Create a stronger collaborative experience using visual  communication from mobile or desktop app.

  • Ad-hoc and planned conferencing :- Quick and easy multi-party collaboration using My Room,  a personal and fully managed conferencing space for video and sharing.

Boost business productivity

How Collaborate can help your business

Improve the workplace experience

With the pressure on for businesses to appear always available to their customers, the technology provided to employees can make all the difference.

Employee engagement and satisfaction are vital parts of the employee experience and will have a knock-on effect to the customer. Horizon Collaborate features are available on the mobile so users will have their business commuication system available wherever they are.

Streamline IT operations

Horizon Collaborate provides a range of clever

features, with an emphasis on control and personal administration through the portal removing the burden from your  IT team.

Administrators can quickly configure the system according to the organisation’s changing requirements, whilst  employees can manage their communication environment easily  through the desktop and mobile softclient.

Attract the next generation of candidates

With millennials set  to be the biggest generation in the workforce, providing the right  technology that caters for the way they work  is essential. Millennials expect technology to be fast, accessible and on-demand.

Reduce business costs and complxity

Through features such as Presence, Video Call and Collaboration, the need for excessive travel is reduced whilst  ensuring that conversations are on topic  and as efficient as possible. Employees can work flexibly through hot-desking, home working or on the move.

Boost business agility

By providing enhanced communication tools that permit users to find the right  person and work wherever they are,  businesses can improve decision- making, customer interaction and overall efficiency.

For further information about the Unified Communication solutions we can offer your business please contact our sales team on 0800 011 4088 or email sales@btlc.co.uk