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News and updates to help you stay in the know!

Congratulations to Jack Collins on his recent promotion to Sales Team Leader.  This is well deserved for all your hard work.

Take control of your business data with the BtL Mobile Device Management Solution.

Discover the benefits of a no hardware, no software, contact centre with Ncontactcentre.

With 40% of travellers worrying about not being able to get online at their hotel, its time to make the change to a full-fibre solution.

Get to know more about Sales Assistant Louise Ford in our Meet the Team feature.

Microsoft Teams Rooms provide a complete Microsoft Teams and Skype for Business meeting room experience.

Make sure you keep up to date with the latest news on Office 365, just watch the short YouTube clip


Congratulations to Jack Collins on his recent promotion to be Sales Team Leader

I am sure you would all like to join us in congratulating Jack Collins, on his recent promotion to become Team Leader.

Jack joined BtL in July 2011 as our first sales apprentice, graduating and being offered a full time position a year later. Since then Jack has been in various roles starting with Outbound Telesales and progressing through to Junior Account Manager, Senior Account Manager and most recently Sales Team Leader.

“During my time at BtL I have been given the opportunity to develop and hone a number of different skills including organisation, communication, project management & teamwork.

My role over the years has encompassed everything from basic lead generation through to running high-level sales pitches both independently and as part of a team supporting our Sales Director.”

Prior to Jack’s appointment as Sales Team Leader he took part in the mentoring programme, offering support, training and advice as part of BtL’s on-going apprenticeship scheme.

“Having started as a sales apprentice myself, it has been especially rewarding working with new members of the team and helping them learn and develop over their first year at BtL.”

Jack seemed a natural choice for our Sales Team Leader, and it was more a case of formalising the role he already played within the team.

“I am very optimistic about my new role and I’m looking forward to finding out what the future has in store!”

In his spare time Jack enjoys reading, playing with his pet hedgehog and rock climbing. He’s also an avid gamer and describes himself as a fan of anything with an ‘on’ button.

Take control of your business critical data with BtL MDM

Our devices have become so ingrained in our lives, both personal and at work, that it’s almost impossible to envision a time when they weren’t at our disposal.

With BYOD, users can work any time at any place, and they’ll be using the devices they paid for.

This raises the inevitable question: How will you support this demand while allowing users to be productive with email, apps and content in a safe environment that protects corporate data?

BtL MDM is the fastest and most comprehensive way to configure devices for organisations, and secure corporate data on smartphones and tablets all from a single screen.

Now you can take control of business-critical data on your company smartphones and tablets with our device management solution. It keeps you connected to your field employees and in control of any sensitive information carried on staff mobile devices.

BtL MDM is an easy to use cloud platform with all of the essential functionality for end to end management of today’s mobile devices including iPhone, iPad, Android, Kindle Fire, Windows Phone, Windows 10 and BlackBerry smartphones and table.

Visit our website for further information or contact our sales team 0800 011 4088 to find out about the solutions we can offer you.


Ncontactcentre the future proof contact centre solution

Cloud services and innovative applications are revolutionising the way people are working across all industries. In recent years, a rising number of contact centers have embraced the benefits of digitalisation and moved to cloud technology.

With Ncontactcenter,  we offer a proven and full-fledged contact center solution, which enables transparent, customer-centric communication.

Discover the Benefits of Ncontactcentre

  • Simple set up – Forget onsite hardware and software.  Set up is quick and easy.
  • Fast Integration – Processes are consolidated into one platform, efficient work flow and satisfied customers.
  • Manage resources – You can upscale and downscale resources with just a few clicks.  You don’t need to pay for more than you need. 

To find out more about Ncontactcentre visit our website

94% of people cite Wi-Fi as the most important amenity any hotel can offer!

With the average short staying guest bringing 3 devices with them to the hotel, data demands of your guests are growing exponentially and show no signs of slowing.

Switching to a reliable, full-fibre service is necessary to match the uptake in the online services your guests utilise.

Upgrading your connectivity solution to a gigabit-speed full-fibre line should be of paramount importance to hoteliers looking to give their customers the best hotel experience.

The Forbury Hotel in Reading had been facing issues with unreliability and speed problems from their ADSL connections in the hotel.  For such a luxurious hotel to be unable to supply their customers with a good quality WiFi service was becoming an unacceptable problem.  

The Forbury Hotel chose a 1Gb connection and here’s what Vicky Punchaye, General Manager, The Forbury Hotel has to say about their Full-Fibre connection.

“We could not find any provider who could give us Fibre internet as we are not in the area which is covered from any provider, but then I met Rob from BTL and the rest is history. We now have 1Gb of fibre in the hotel. Jack, who was looking after our account was great and everything was done smoothly. All queries were answered in a timely manner. All of the paperwork was quick and easy and the install went as planned. We now have a fantastic and consistent speed for our guest and would not hesitate to recommend BTL to anyone. Thank you BTL.”

For a copy of the case study complete this form.

For further information about a full-fibre connection for your hotel please see our website or call the sales Team 0800 011 4088 

Get to know Louise Ford, Sales Administrator

What gets you out of bed in the morning?


What is your biggest achievement to date – personal or professional?

My biggest achievement so far would have to be from my previous job. I was promoted to a Team Leader of my department and was the broadband expert of the store. This meant I had the mentor my colleagues on how to sell broadband and what was the best deal. I would also be given incentive targets for the store from Virgin Media. As a team leader, I would have to guide my team in morning briefings and manage targets through-out the day..

What three words would you use to describe your role

Challenging, Rewarding and Organisation

What are your biggest professional challenges?

I’m still learning!

If you could choose anyone, who would you pick as your mentor?


What do you like most about your job?

Having a wonderful team to work with (even if they do drive me nuts sometimes)

What is your motto or personal mantra?

One step at a time

Given a chance, who would you like to be for a day?

Charlotte Crosby

What’s your favourite line from a film?

“Just keep swimming”

What is your guilty pleasure?

Ordering takeaway because I can’t be bothered to cook

Microsoft Teams

Microsoft Teams Rooms provide a complete Microsoft Teams and Skype for Business meeting room experience that brings HD audio video experience to your meeting.

Work like you’re in one place; quickly and easily join meetings, make phone calls, instantly share content in room and remotely, all from an elegant touch screen console device.

Transform your meeting rooms and make any space an Microsoft Teams and Skype meeting place.

Stay up to date with the latest Microsoft Office 365 updates released for January 2019.
This handy video will tell you all the tips, tricks and new releases from the past month.
Interested in making the switch to office 365?
Here’s just three simple reasons you should make the switch:
  • It’s always up to date
  • It’s on all of your devices
  • Collaboration simplified

BtL Communication, Berners-Lee House, E Centre, East Hampstead Road, Bracknell, RG12 1NF
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Email: sales@btlc.oc.uk